Privacy policy

Privacy policy Cleano Production

At Cleano Production, hereinafter referred to as the "Company", we are committed to ensuring that your privacy is protected in accordance with applicable data protection legislation. We therefore have a policy that sets out how your personal data is processed and protected. The current privacy policy is always available here on our website. This privacy policy applies to our customers, suppliers and other users of our services. The policy regulates how we process your data. You are welcome to contact us with any questions.

Who is responsible for your personal data?

Cleano Production (556181-9177), Västra Långgatan 8, 545 72, Älgarås is the controller for the processing of personal data.

What is processing of personal data?

Personal data is any information that can be directly or indirectly attributed to a living natural person.
Processing of personal data is anything that happens to that data. Any action taken with personal data constitutes processing, whether automated or manual. Examples of common processing operations include collecting, recording, organising, storing, processing, transmitting and erasing.

What kind of personal data do we collect?

We collect personal data when your company/you are registered as a customer/supplier, when you place orders, contact our customer service, participate in competitions, subscribe to newsletters, attend events or training, use digital services, etc. This may include, for example, contact information, organisation or personal identification numbers and payment information. It may also include images and sound recordings processed on a computer - even if no names are mentioned, or various electronic identities (e.g. IP numbers) if they can be linked to a natural person.

When we collect personal data, we specify what data we collect, for what purpose and how long we intend to keep it.

Where is your personal data stored?

The data we collect is stored within the EU/European Economic Area (EEA), but may also be transferred and processed in countries outside the EU/EEA. Any such transfer of personal data will be in accordance with applicable law.

How do we use your personal data?

We may use your personal data for the following purposes:

To register as a customer/contact person
To create login details for e-commerce and other digital services
To process your/our orders, deliveries
To handle customer service requests and complaints
To contact you in case of problems with your/our order and/or delivery
To answer your questions and inform you about new, changed services/products/procedures
To manage bookings for events, fairs, training, subscriptions
To send marketing offers such as newsletters, promotional magazines or other information/communication
To organise and manage participation in competitions
To carry out credit checks on companies registering as customers or joining new services
In order to fulfil the company's legal obligations
To perform analyses so that we can provide you with relevant offers and information
To send you surveys, market research that gives you the opportunity to influence our offers and services
To test and improve systems that provide our services
To prevent abuse or inappropriate use of our services
To prevent, deter and investigate offences against the company

How long do we keep your personal data?

We will keep your data for as long as necessary to fulfil the above purposes, or as long as we are legally obliged to do so. Your data will be deleted in accordance with the information provided to you upon data registration.

What are your rights?

You have the right to request information about the personal data we hold about you in writing at any time. If this information is incorrect, you can ask for it to be corrected. You can always ask for your personal data to be deleted. Statutory requirements for personal data cannot be deleted.

Anyone whose personal data is registered with us has the right to:

Get information on the processing of personal data in the context of data collection.
To receive, free of charge (once a year), on request, the personal data we have on file.
Have incorrect personal data corrected or completed.
Withdraw a given consent to the use of personal data.
Have their data deleted if it is not required by law.
Refrain from targeted marketing.
Request that the data you have provided be transferred to another controller (known as data portability).
Informed about a personal data breach that has occurred, for example a data/security breach.

Who has access to your personal data?

We never sell or exchange your personal data with third parties for marketing purposes. However, the distribution of news, invitations and other marketing is sometimes handled jointly for several of the Martin & Servera Group companies.

Personal data may be transferred to external parties who process personal data on behalf of the company and under instructions from the company. Such external parties are processors and must always sign a processor agreement with the company.

Personal data may be transferred without an assistance agreement to external parties with their own personal data responsibility when there is a legal basis or legal obligation for the transfer. In such cases, the transfer must be documented and only the necessary data must be transferred.

What are cookies and how do we use them?

On some parts of our website, cookies are used to give you as a visitor access to extra features such as the ability to save passwords. A cookie is a small text file that the website you visit requests to be saved on your computer.

More information about cookies and how to avoid them is available on the website of the National Post and Telecom Agency,www.pts.seand onwww.minacookies.se.

Links to other websites

There may be links to other websites in our digital channels over which we have no control. We are not responsible for the privacy protection or content of these websites.

Data controller

Cleano Production
Västra Långgatan 8
545 72 Älgarås
Sweden

Telephone: +46 (8) 672 84 00
E-mail:dataskydd@cleano.se
Requests for erasure and register extracts

Business register: Bolagsverket
Organisationsnummer: 556181-9177
Momsregistreringsnummer: SE556181917701