How to become a Cleano customer
How we work
All of our customer journeys are different
Do you want to expand your hygiene and cleaning brand? With us, you can choose to label our already developed products with your label or create something completely new from scratch. We're with you every step of the way, from initial contact to delivery and beyond.
Scenario 1: You put your label on our products
Step 1) Product proposal: You get in touch with us. Start by telling us what you want to achieve, so we can help you choose the right product for your business. Then we'll design a label that reflects your brand, and make sure the product and labelling comply with relevant laws and regulations.
Step 2) Sample and price: Once we have chosen the product, we offer you samples to test, to guarantee that we get it right. At the same time, you will receive a quote based on the production we have planned based on your needs analysis.
Step 3) Authorisation: Once you have approved it, we start manufacturing your products in our factory using carefully controlled processes. We work hard to make sure your product meets the highest standards. If it is to be ecolabelled, we design the recipe according to the criteria for the Nordic Swan Ecolabel, Bra Miljöval or the EU Ecolabel and guide you through the entire certification.
Step 4) Launch: Once everything is ready, we'll send the products on pallets directly to you. But we don't disappear after that - as your partner, we're of course always there to help with any questions and new orders.
Scenario 2: You customise your own product line
Step 1) Product proposal: You get in touch with us. We then start to map out your needs and wishes. Design, scent and function are customised to reflect your vision, and we ensure that the label and product comply with all relevant regulations and any eco-labels.
Step 2) Sample and price: We'll produce samples of your product so you can test and feel it before you decide. You will also get a clear price picture, based on your unique product line and the production we plan. This way, you can feel confident and have the opportunity to adjust before we move forward.
Step 3) Authorisation: Once you are confident and satisfied with the sample and price, we start production. Then we also take care of the purchase of the inputs needed according to your unique recipe. Quality and ecolabelling are in focus throughout the process. We develop the recipe and label to comply with applicable rules and with the requirements of the label you choose – the Nordic Swan Ecolabel, Bra Miljöval or the EU Ecolabel.
Step 4) Launch: Once the products are ready and labelled, we will carefully pack them and send them to you on pallets. And if you want to bounce ideas, ask questions or develop more products, we're still here after the launch.
Diskteknik – we produce for Martin & Servera
A third way to buy from us is via Martin & Servera. Diskteknik is their own brand of cleaning products. We manufacture the range in our factory in Sweden, where the quality and environmental management systems are certified to ISO 9001 and ISO 14001, and every product is developed to clean thoroughly. The products are specially developed for professional kitchens and help keep them clean and safe.
Ready to start our cooperation?
All of our partnerships start with a first conversation. Maybe you have questions about our existing range or want to discuss your new marketing idea? Pick up the phone or drop us an email and we'll start the journey from there.